How AI and robotic process automation differ and how they work together.
dgm is an independent osFoundry integration partner — not affiliated with osFoundry’s maker (OS LLC), and dgm has no completed client integrations yet.
AI and robotic process automation (RPA) are often confused, but they do different things and work best together. Here is the distinction for Australian businesses.
The difference
RPA automates rule-based, repetitive steps across systems (clicking, copying, moving data) — it is deterministic. AI handles judgement, language and unstructured data (understanding a document, drafting a reply). RPA follows rules; AI interprets.
Where each fits
Use RPA for structured, rule-based processes and AI for tasks needing language understanding or judgement. Many real workflows combine them — AI reads and decides, RPA executes the steps.
Combining them
The strongest automations pair AI’s interpretation with RPA’s execution. A model-agnostic AI layer can sit alongside your RPA. osFoundry’s managed cloud pins data to the US, EU or Japan — it does not currently offer an Australian managed region. For data that must stay in Australia, the honest path is self-hosting osFoundry (BYO Cloud) inside an Australian cloud region such as AWS (Sydney or Melbourne), Microsoft Azure (Australia East, Australia Southeast or Australia Central in Canberra) or Google Cloud (Sydney or Melbourne), or running models locally on-device.
Where dgm fits
dgm is an independent integration partner that helps Australian businesses adopt osFoundry — scoping a first use case, handling the build, and connecting AI to the systems you already run. dgm is independent of osFoundry’s maker (OS LLC) and has no completed client integrations yet, so everything described here is a service offered, not a past result. If you want to scope a practical first project, dgm can help you map it out.