How osFoundry and Salesforce Agentforce differ for Australian businesses — model choice, pricing, and data residency under the Privacy Act and Australian Privacy Principles — and how dgm helps you adopt either.
dgm is an independent osFoundry integration partner — not affiliated with osFoundry’s maker (OS LLC), and dgm has no completed client integrations yet.
Australian businesses comparing osFoundry and Salesforce Agentforce are usually choosing between two different shapes of product, not two versions of the same thing. osFoundry is a model-agnostic, bring-your-own-key (BYOK) AI orchestration platform — usage-based pricing with no per-seat fees, local-first and self-hostable, with per-region data pinning (US, EU or Japan) or deployment into your own cloud. Salesforce Agentforce is Salesforce’s platform for building AI agents inside the Salesforce ecosystem.
osFoundry vs Salesforce Agentforce at a glance
| Dimension | osFoundry | Salesforce Agentforce |
|---|---|---|
| Model choice | Model-agnostic, bring-your-own-key (any provider) | Primarily its own / tied stack |
| Pricing | Usage-based, no per-seat fees | Commonly per-seat or plan-based (check official page) |
| Scope | Chat, agents, apps, knowledge, automations | AI agents inside Salesforce |
| Deployment | Cloud, self-host (BYO Cloud), or local-first | Mostly vendor-hosted |
| Data residency (Australia) | Self-host in an Australian cloud region or run locally | Depends on vendor regions (verify) |
The real difference
Agentforce builds agents tightly inside Salesforce; osFoundry builds agents and apps across your whole stack on the model of your choice, with usage-based pricing and self-host options rather than being anchored to one CRM platform.
So the choice is less ‘which is better’ and more ‘which shape fits’: a single, polished product in its lane (Salesforce Agentforce) versus a model-agnostic layer you can extend, self-host and pay for by usage (osFoundry). Many Australian teams even run both.
What about Australian data residency?
This is where Australian buyers should be precise. osFoundry’s managed cloud pins data to the US, EU or Japan — it does not currently offer an Australian managed region. For data that must stay in Australia, the honest path is self-hosting osFoundry (BYO Cloud) inside an Australian cloud region such as AWS (Sydney or Melbourne), Microsoft Azure (Australia East, Australia Southeast or Australia Central in Canberra) or Google Cloud (Sydney or Melbourne), or running models locally on-device. With Salesforce Agentforce, residency depends on the vendor’s available regions and contract terms, so confirm them directly. If keeping data in Australia is a hard requirement, osFoundry’s self-host and local-first options are a practical route — and a reason some Australian teams prefer a model-agnostic layer.
Pricing note
Pricing for both tools changes and varies by plan and usage — always check the official pricing page for current figures. The structural difference to keep in mind is per-seat versus usage-based: osFoundry’s usage-based model means cost scales with use rather than headcount, which can favour smaller teams sharing a workspace.
Where dgm fits
dgm is an independent integration partner that helps Australian businesses adopt osFoundry — scoping a first use case, handling the build, and connecting AI to the systems you already run. dgm can help you decide whether osFoundry, Salesforce Agentforce, or both fit your situation — and implement osFoundry if it does. dgm is independent of osFoundry’s maker (OS LLC) and has no completed client integrations yet, so everything described here is a service offered, not a past result. If you want to scope a practical first project, dgm can help you map it out.